FAQ
Due to Payment Card Industry Data Security Standards, Resonline are unable to store guest's credit card details 7 days from the guest's original che...
Wed, 7 Feb, 2018 at 3:32 PM
Agoda reads extra adults slightly differently to other channels. They read and accept either full occupancy or max plus 1 bed.
This Twi...
Wed, 13 Jun, 2018 at 4:48 PM
Resonline has a mobile responsive site version for Mobile Platforms.
However, should you require the Full Desktop Version please follow the below step...
Wed, 13 Jun, 2018 at 4:48 PM
Are you ready for the holiday season? With Christmas, New Years and Australia Day just around the corner, we highly recommend you review the below: ...
Tue, 4 Dec, 2018 at 3:54 PM
Clearing your Cache - Resonline The first step is to perform a ‘forced refresh’, with the following key combinations: Windows: ctrl + F5 Mac/Apple:...
Thu, 28 Mar, 2019 at 10:43 AM
Why is ResOnline adjusting the fees? ResOnline is adjusting the fees to align our pricing more closely to the costs associated with our quality offering. We...
Fri, 26 Oct, 2018 at 9:02 AM
ResOnline Price Increase MatrixResOnline ex. GST ResOnline Change ex. GST*** ResOnline Change ex. GST Increase amount (%)Current12% $ Difference 1-10 Rooms* ...
Fri, 26 Oct, 2018 at 9:00 AM
Deactivation process Section A Access the channel account and close this done (advise the channel this is no longer an active property). Once they have ...
Thu, 18 Oct, 2018 at 9:35 AM