FAQ

Reasons for PCI Compliance
Due to Payment Card Industry Data Security Standards, Resonline are unable to store guest's credit card details 7 days from the guest's original c...
Wed, 7 Feb, 2018 at 3:32 PM
Agoda extra adult setup
Agoda reads extra adults slightly differently to other channels. They read and accept either full occupancy or max plus 1 bed. This Twi...
Wed, 13 Jun, 2018 at 4:48 PM
Getting Full Desktop Version on mobile platform
Resonline has a mobile responsive site version for Mobile Platforms. However, should you require the Full Desktop Version please follow the below step...
Wed, 13 Jun, 2018 at 4:48 PM
Clearing Cache - Resonline
Clearing your Cache - Resonline The first step is to perform a ‘forced refresh’, with the following key combinations: Windows:    ctrl + F5 Mac/Apple:...
Mon, 6 Aug, 2018 at 9:41 AM
ResOnline fee adjustment 2018 FAQs
Why is ResOnline adjusting the fees? ResOnline is adjusting the fees to align our pricing more closely to the costs associated with our quality offering. We...
Wed, 19 Sep, 2018 at 9:46 AM