Support

Support
ResOnline uses a support system that allows us to track and respond to your support requests in an orderly and timely manner. It is our aim to reply to eac...
Thu, 14 Jun, 2018 at 3:38 PM
Overview
Bookeasy has developed a platform that provides Booking Centres access to bookable product via 3rd party suppliers, such as tour operators using 3rd part...
Wed, 10 Oct, 2018 at 3:48 PM
Rezdy Connection Process
How the connection process works? Each Booking Centre has been set up with an Agent account in Rezdy Tour Operators using Rezdy will need to send their ‘...
Tue, 4 Feb, 2020 at 9:37 AM
Rezdy FAQs
Content & Connection What the operator needs to do within Rezdy to get connected? Tour Operators will need to send their 'negotiated rat...
Thu, 8 Nov, 2018 at 11:01 AM
Rezdy Connection Refresh
The partner connection status report allows a booking centre to force a connection refresh for any tour partner connected operators. This previously was req...
Wed, 9 Jan, 2019 at 1:40 PM
Livn Mandatory fields for Bookings - Name, Email and Phone Number
The LIVN connection controls the data between multiple third party systems. There are some set fields which MUST be filled out as a minimum. These fields ar...
Wed, 17 Oct, 2018 at 1:52 PM
Overview
Bookeasy has developed a platform that provides Booking Centres access to bookable product via 3rd party suppliers, such as tour operators using 3rd party t...
Wed, 10 Oct, 2018 at 3:56 PM
Livn Connection Process
How the connection process works? Tour Operators are required to complete the Bookeasy Supplier Connection Form: https://onboarding.livn.world/Livn/for...
Mon, 3 Apr, 2023 at 8:41 AM
Livn FAQs
Content & Connection Which booking systems does Livn integrates? Livn partners with major Tour & Activity booking systems including: Resp...
Thu, 6 Feb, 2020 at 4:06 PM
Livn Connection Refresh
The partner connection report allows a booking centre to force a connection refresh for any tour partner connected operators. This previously was required t...
Wed, 9 Jan, 2019 at 1:38 PM